BTPLSoft LLC — Privacy Policy

1. Introduction

BTPLSoft LLC ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

2. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, company name, billing/shipping address — for example, when you contact us, register for a service, or make a purchase.
• Account Data: username, hashed password, profile information if you create an account.
• Transactional Data: records of payments or orders, invoices, and communications related to transactions.
• Technical and Usage Data: IP address, browser type and version, operating system, referring pages, pages visited, time spent on pages, and other analytics data collected via cookies and similar technologies.
• Marketing Data: your preferences for receiving marketing communications and whether you open or click our emails.

3. How We Use Your Information

We use personal data for purposes including:

• To provide, operate, and maintain our products and services.
• To process and fulfill orders, payments, and requests.
• To communicate with you, including responding to inquiries, sending updates, and providing customer support.
• To send marketing communications where you have consented to receive them.
• To improve our website and services through analytics and user-feedback.
• To comply with legal obligations and enforce our terms of service.

4. Sharing & Disclosure

We will not sell your personal data. We may share information with:

• Service Providers: third parties who perform services on our behalf (payment processors, hosting providers, email providers, analytics platforms).
• Legal & Safety: when required by law, to protect our rights, or to respond to lawful requests from public authorities.
• Business Transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.

5. Cookies and Tracking

We and our service providers may use cookies, web beacons, local storage, and similar technologies to collect technical and usage information. You can control cookies through your browser settings and other tools. Disabling cookies may limit functionality on the site.

6. Third-Party Links

Our site may contain links to third-party websites. This Privacy Policy does not apply to those sites. Please review the privacy policies of any third-party sites you visit.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data. However, no method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

8. Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the data type and the purpose for which it was collected.

9. International Transfers

BTPLSoft LLC is a global company. Personal data may be processed and stored in countries different from your location. When we transfer data internationally we take steps to ensure appropriate safeguards are in place as required by applicable law.

10. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing the personal data we hold about you.
• Correcting inaccurate or incomplete data.
• Requesting deletion of your personal data.
• Objecting to or restricting processing in certain circumstances.
• Receiving a copy of your data in a portable format.

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to such requests.

11. Children's Privacy

Our services are not directed to children under 16 (or a higher age where required by local law). We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Significant changes will be communicated via email or prominent notice on our site where required by law.

13. Contact Us